BDO Unibank, Inc. (BDO) has played a crucial role in supporting The Medical City (TMC), providing essential financial backing that has allowed the hospital to expand its healthcare services and continue its operations amidst the challenges brought by the COVID-19 pandemic. The financial assistance from BDO was pivotal in enabling TMC to navigate through the difficult times caused by the surge of patients during the global health crisis, which strained healthcare facilities across the country.
Addressing Healthcare Challenges Amid the Pandemic
The COVID-19 pandemic created an unprecedented demand for healthcare services, overwhelming hospitals nationwide, including The Medical City. TMC faced increased pressure to manage the surge of patients while maintaining quality care. This experience served as a wake-up call for healthcare providers, leading TMC to commit itself even further to expanding its services and capabilities to meet the growing and diverse healthcare needs of Filipinos.
Thanks to BDO’s financial support, TMC was able to keep its operations running smoothly during the pandemic and plan for future growth. This collaboration with BDO not only helped TMC overcome immediate challenges but also provided the foundation for long-term development.
Expanding Healthcare Access Across the Country
With BDO’s financial backing, The Medical City successfully expanded its network to reach more Filipinos. Today, TMC operates four hospitals across various provinces in addition to its flagship facility located in Pasig City. In addition to these hospitals, the network includes sixty stand-alone clinics spread across Metro Manila, Luzon, and Visayas, ensuring that more communities have access to quality healthcare services.
The Medical City has also extended its reach beyond the Philippines, with a hospital located in Guam. This international expansion is a testament to TMC’s vision of providing world-class healthcare to diverse communities. The financial support from BDO has been instrumental in facilitating this growth, allowing TMC to invest in infrastructure and resources that enhance its capacity to serve more patients.
Serving Millions of Filipinos Annually
From its humble beginnings of serving approximately 500,000 outpatients annually at its Pasig hospital, The Medical City has seen tremendous growth in patient reach. By the end of 2023, TMC has served about 2.3 million outpatients, a clear reflection of its commitment to making healthcare accessible to more Filipinos. This milestone was achieved through the hospital’s continuous efforts to expand its network and improve its services, made possible through its partnership with BDO.
The expansion of TMC’s network has enabled it to reach more communities, offering comprehensive healthcare services that range from primary care to specialized treatments. The partnership with BDO has provided the financial stability necessary for TMC to pursue these initiatives and maintain its status as one of the leading healthcare providers in the country.
Future Plans: Harnessing Artificial Intelligence for Personalized Healthcare
Looking to the future, The Medical City is focused on leveraging technology to further improve its services. One of TMC’s key initiatives is the integration of Artificial Intelligence (AI) into its healthcare system. AI will be used to promote personalized healthcare, optimizing both the operational efficiency of the hospital and the patient experience. By incorporating AI, TMC aims to shift its approach from traditional disease management to proactive prevention strategies.
These forward-thinking initiatives are part of TMC’s long-term strategy to maintain its leadership position in the healthcare industry. The financial backing from BDO will continue to be a significant factor in helping TMC achieve these goals, as it allows the hospital to invest in new technologies and innovative healthcare solutions.
A Decade of Partnership: BDO and The Medical City
“For over a decade, BDO has been a steadfast partner, understanding and supporting our needs,” said Dr. Eugene F. Ramos, President and Group CEO of The Medical City. “During the COVID-19 outbreak, BDO’s backing was vital in allowing The Medical City to continue serving those in need and supporting our dedicated staff. This partnership has enabled The Medical City to extend our brand of care to more patients and provide employment opportunities in the communities we serve.”
This long-standing partnership between BDO and TMC has not only supported the hospital’s expansion but has also played a vital role in sustaining healthcare services during some of the most challenging times in recent history. BDO’s commitment to understanding the needs of the healthcare sector has been instrumental in allowing TMC to provide continuous care, even when faced with significant challenges like the pandemic.
BDO’s Commitment to a Sustainable Future
BDO Unibank recognizes the critical role of healthcare in building resilient communities. As part of its commitment to supporting key sectors that contribute to the well-being of Filipinos, BDO continues to provide essential financing to healthcare institutions like The Medical City. The bank’s vision for a sustainable future is aligned with improving the quality of life for Filipinos, which includes ensuring that healthcare services remain accessible and effective.
Through its financial support of TMC, BDO is helping to create a stronger healthcare system, one that can adapt to the needs of the population and respond to future challenges. This partnership is a prime example of how collaboration between the financial and healthcare sectors can lead to positive outcomes for the broader community.
