DHL Express, the world’s leading international express service provider, has once again been recognized as a Great Place To Work® in the Philippines, affirming its continued dedication to employee satisfaction, growth, and well-being. This prestigious recognition is awarded by the Great Place To Work® Institute, a global authority on workplace culture, employee experience, and effective leadership behaviors. This latest certification marks another milestone in DHL Express Philippines’ strong track record of fostering a high-trust and high-performance workplace. The company has held this certification since 2017 and has secured the number one ranking for five consecutive years, reinforcing its status as an employer of choice in the country.
Consistently High Employee Satisfaction
In this year’s survey, an impressive 98% of DHL Express employees in the Philippines agreed that the company is a great place to work, significantly surpassing the 65% average among employees in typical Philippine companies. Nigel Lockett, Country Manager of DHL Express Philippines, expressed pride in the continued recognition: “It is an honor to be recognized once again as the number one great place to work. We are proud to be the employer of choice for our dedicated employees, and we are committed to fostering a supportive workplace built on ‘respect and results’. By respecting each individual, we cultivate an environment where everyone can thrive. Witnessing our employees grow as they realize their full potential is something close to my heart.” The Great Place To Work® certification process relies on a detailed evaluation that includes a Culture Brief™ (25%) and the Trust Index™ survey (75%), which measures employees’ perceptions of workplace culture and leadership.
Workplace Programs That Empower and Develop
A key factor behind DHL Express’ recognition is its investment in employee development and career mobility. The company’s Jobs Lab PH 2.0 program plays a central role in this effort. It encourages internal knowledge sharing and provides employees with insight into different roles within the organization, helping them understand how to execute new responsibilities effectively. This focus on internal growth is reflected in a strong internal hire rate of 43% as of March, demonstrating that DHL Express prioritizes opportunities for existing employees to advance their careers within the organization. The company is also committed to supporting women in leadership. Through its “Shift Up a Gear” initiative, DHL Express identifies and supports women with leadership potential. This program has helped contribute to 46% of managerial roles being held by women, showcasing a strong push toward gender equality and inclusive leadership. To strengthen leadership capabilities more broadly, the company also provides a dedicated leadership learning module, which includes regular training and refreshers on performance management tools, ensuring that leaders are equipped to guide and support their teams effectively.
A Strong Culture of Health and Well-being
Beyond professional development, DHL Express places significant emphasis on employee well-being. The company has established a network of health and wellness ambassadors who work closely with the employee engagement team to lead various health-related initiatives. These include walk and run challenges, financial and mental health talks, blood donation drives, sports events, and team-building activities. These initiatives have not only improved employee morale but have also earned DHL Express Philippines a gold award in the company’s global health and well-being program, further reinforcing its reputation for employee care.
A Culture Rooted in People
DHL Express’ consistent appearance on the Great Place To Work® list underscores the company’s commitment to nurturing its employees while delivering world-class service. This approach aligns with DHL Group’s four bottom lines, one of which focuses on people. By valuing employees and investing in their growth, DHL Express ensures that its workforce remains engaged, motivated, and prepared to deliver excellent customer service. The recognition as a Great Place To Work® in the Philippines is more than just a title—it’s a testament to DHL Express’ enduring belief that people are at the heart of great business.
