Manulife Philippines Receives Trusted Brand Award from Reader’s Digest

Manulife Philippines, the local arm of the leading international financial services provider Manulife, has once again been recognized for its unwavering commitment to customer trust and service excellence. The company has been awarded the Gold Award in the Life Insurance category at the Reader’s Digest Trusted Brands 2025, marking its fifth win since 2017. This significant achievement reaffirms Manulife’s reputation as a reliable and customer-focused life insurance provider in the country.

Now in its 27th year, the Reader’s Digest Trusted Brands Awards continue to honor brands across Asia that have consistently earned the confidence and loyalty of consumers. The annual recognition highlights companies that are value-for-money, reliable, and worthy of public trust, as determined by a thorough, independently conducted consumer survey.

For 2025, Reader’s Digest partnered with market research firm Catalyst Research to carry out a comprehensive study involving approximately 8,000 participants across five key Asian markets: the Philippines, Singapore, Malaysia, Taiwan, and Hong Kong. Survey respondents were asked to name the brands they “trust above all others,” with each brand being evaluated according to six critical attributes: trustworthiness and credibility, quality, value, understanding of customer needs, innovation, and social responsibility.

Receiving a Gold Award in such a competitive landscape is a testament to Manulife Philippines’ continued dedication to delivering high-quality financial solutions and exceptional customer service. With decades of experience in the Philippine insurance industry, the company has firmly positioned itself as a trusted financial partner for Filipino families seeking life and health protection solutions tailored to their needs.

“At Manulife, making decisions easier and lives better for our customers means valuing their trust, consistently listening to their needs, and offering products and solutions that cater to their unique health and life protection needs. Keeping these at the forefront of our relationship with our customers means that they can rely on us as their trusted financial partner,” said Rahul Hora, President and Chief Executive Officer, Manulife Philippines.

Hora further expressed the company’s appreciation for the trust placed in them by Filipino consumers: “We sincerely thank our customers for entrusting their financial security and health needs to Manulife. As one of the longest-serving insurers in the country, their trust is invaluable and inspires us to provide an exceptional customer experience and proposition—helping Filipinos face the future with confidence.”

This recognition not only underscores Manulife’s strong legacy of trust in the Philippines, but also reinforces the brand’s commitment to innovating and evolving with the changing needs of its customers. As the financial landscape continues to shift and new challenges emerge, Manulife remains steadfast in its goal to support Filipinos through comprehensive and forward-thinking life insurance solutions.

By consistently delivering on its promise to make lives better and decisions easier, Manulife Philippines continues to stand out as a top choice for life insurance in the country. Its recognition as a Trusted Brand for 2025 is a reflection of the meaningful relationships it has built with Filipino customers—relationships rooted in trust, value, and long-term support.

For those seeking a reliable life insurance provider in the Philippines, Manulife’s track record of excellence, customer focus, and trusted service makes it a standout in the industry. The company’s Gold Award win at the Reader’s Digest Trusted Brands 2025 only further validates its position as a leading name in the life insurance sector.