For the past five years, Park Inn by Radisson Bacolod, operated by SM Hotels and Conventions Corporation (SMHCC), has continued to strengthen its presence in the Visayas while delivering internationally recognized hospitality in Bacolod City. Since welcoming its first guests on July 8, 2021, the hotel has grown into more than just a place to stay. As the first internationally branded hotel in Bacolod City, it reflects SMHCC’s vision of bringing globally recognized hospitality experiences to emerging destinations across the Philippines.
Throughout the past five years, Park Inn by Radisson Bacolod has become a trusted destination for business and leisure travelers while fostering meaningful relationships with guests, partners, and the local community. Opening during one of the hospitality industry’s most challenging periods, the hotel demonstrated resilience through its steadfast commitment to its people, the planet, and the communities it serves.
Guided by SMHCC’s sustainability and service-driven philosophy, Park Inn by Radisson Bacolod has continued to grow through dedicated team members, strong partnerships, and purposeful initiatives that have shaped its legacy. To commemorate the milestone, the hotel launched a series of anniversary activities anchored on the theme of forging a lasting legacy.
Community Outreach Highlights Five Years of Service
The anniversary celebration began with a community medical mission in Barangay Canlandog, Murcia. In partnership with the Agora Refuge Center (ARC) Bacolod and the Philippine Air Force Tactical Operations Group 6, together with the support of Barangay Captain Celso Belleza, the initiative provided residents with free medical consultations, medicines, and haircut services.
The outreach activity reflected SMHCC’s commitment to creating a positive impact beyond the hotel by supporting the communities it serves. Through meaningful collaborations with local organizations, Park Inn by Radisson Bacolod continued to demonstrate that hospitality extends beyond welcoming guests and includes making a lasting contribution to surrounding communities.
Honoring the People Behind the Hotel’s Success
On its official anniversary, Park Inn by Radisson Bacolod honored its “Moment Makers,” recognizing the passionate individuals whose dedication has been instrumental in the hotel’s success over the past five years.
The celebration was attended by SMHCC executives, including Melissa Carlos, Vice President for Commercial, and Cathy Nepomuceno, Senior Vice President for Operations.
Highlighting the people behind the milestone, Ms. Nepomuceno shared, “A true legacy isn’t built within the walls of a building, but within the hearts of the people who run it. Our five-year success story was written by the collective passion of every Moment Maker here today.”
The gathering also served as a town hall and employee recognition ceremony that celebrated outstanding team members for their exceptional performance and consistently positive guest feedback. The recognition reinforced the hotel’s people-first culture and acknowledged the individuals who continue to deliver memorable guest experiences.
Legacy Night Celebrates Partnerships and Sustainability
The anniversary festivities culminated with “Legacy Night,” a celebration honoring the hotel’s valued clients, business partners, media friends, and content creators who have contributed to its journey over the past five years.
Guests enjoyed an evening of fellowship highlighted by raffle prizes, including concert tickets, Swim & Dine packages, and overnight stays at Park Inn by Radisson and other SM Hotels properties.
Leading the ceremonial toast, newly appointed General Manager Ramon Makilan expressed gratitude to the community that has embraced the hotel throughout its journey.
“When you combine Radisson’s world-class ‘Yes I Can!’ spirit with the undeniable sweetness of the Negrenses, you get an unmatched brand of hospitality that proudly puts the best of Bacolod on the map,” Mr. Makilan shared.
One of the evening’s highlights was the recognition of Park Inn by Radisson Bacolod’s long-standing sustainability partners whose collaborations have created meaningful environmental and social impact.
The Philippine Air Force was recognized for supporting 19 community outreach activities. The Negros Economic Development Foundation (NEDF) was honored for helping convert nearly 150,000 kilos of food waste. Green Solutions PH was likewise recognized for its partnership on the Biodiesel Project, which has transformed used cooking oil into more than 3,400 liters of biodiesel donated to coastal communities.
As Park Inn by Radisson Bacolod enters its next chapter, SM Hotels and Conventions Corporation remains committed to elevating hospitality experiences while creating lasting value for its guests, employees, partners, and communities. The hotel’s five-year journey reflects the company’s broader vision of developing world-class destinations that combine exceptional service with responsible business practices, meaningful community engagement, and environmental stewardship.
From introducing Bacolod City’s first internationally branded hotel to nurturing a culture of genuine Filipino hospitality, Park Inn by Radisson Bacolod continues to represent SMHCC’s commitment to creating memorable experiences and enduring positive impact through meaningful stays, lasting partnerships, and responsible community engagement. As the hotel celebrates its fifth anniversary, its journey continues to reflect a legacy built on service, sustainability, and strong connections with the communities it proudly serves.
