SM Hotels & Conventions Corporation (SMHCC) earned major recognition at the 2025 TTG Travel Awards held at Centara Grand at CentralWorld, Bangkok. The event, voted on by travel agents and industry professionals across the Asia-Pacific region, celebrates leaders in hospitality who define excellence in their respective fields. Since 1989, the TTG Travel Awards has recognized outstanding brands that shape the travel and tourism industry across the region.
Conrad Manila Named Best Business Hotel – Philippines
Conrad Manila, SM Hotels’ luxury brand, won the title of Best Business Hotel – Philippines. This is the third time the property has received this award. The recognition affirms Conrad Manila’s commitment to providing exceptional meeting facilities, world-class venues, and personalized service, strengthening its position in the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment.
The award underscores the hotel’s continued pursuit of innovation and operational excellence. Its facilities cater to the growing needs of business travelers who expect efficiency, comfort, and reliability. With a track record of delivering seamless guest experiences, Conrad Manila continues to serve as a preferred destination for corporate gatherings and executive stays.
Joanne Gomez, commercial director of Conrad Manila, represented the hotel at the awards ceremony. “We are deeply grateful to the travel agents who recognized Conrad Manila as the Best Business Hotel in the Philippines. Your continued trust and partnership inspire us to continually raise the bar in delivering intuitive service and seamless experiences,” Gomez shared.
Her statement reflects the brand’s long-standing philosophy of offering hospitality defined by attention to detail and meaningful engagement. The recognition highlights the hotel’s consistent ability to deliver exceptional service that resonates with both guests and industry peers.
SMX Convention Center Wins Best Convention & Exhibition Center – Philippines
SM Hotels’ SMX Convention Center also earned top honors at the 2025 TTG Travel Awards, taking home the title of Best Convention & Exhibition Center – Philippines. This marks its second consecutive win following its 2024 victory. The award reinforces SMX’s reputation as the country’s top venue for large-scale meetings, conventions, and exhibitions.
As the largest private convention center operator in the Philippines, SMX Convention Center continues to expand its footprint nationwide. Its portfolio includes SMX Manila, SMX Aura, SMX Olongapo, SMX Clark, SMX Davao, SMX Bacolod, Megatrade Hall, and Sky Hall Seaside Cebu. New developments are underway in Cebu, Cabanatuan, Sta. Rosa, and Sto. Tomas, signaling further growth and a stronger regional presence.
Mike Albaña, Vice President – General Manager of SMX Convention Center, accepted the award and expressed gratitude to the team and partners. “This back-to-back recognition from TTG validates the passion of our teams, the trust of our partners, and the enduring influence of SMX Convention Center in advancing the MICE industry in the Philippines,” said Albaña.
This recognition reinforces SMX’s role as a driving force in elevating the standards of the country’s events industry. Through its extensive network of venues and professional management, SMX supports business tourism and regional economic growth by providing flexible, modern, and efficient event spaces.
SMHCC’s Continued Leadership in Philippine Hospitality
The recognition of both Conrad Manila and SMX Convention Center reflects SM Hotels & Conventions Corporation’s growing influence in the hospitality and events sectors. With its diverse range of accommodations and convention venues, SMHCC has built a strong presence in the Philippines’ integrated property landscape.
The company’s properties are designed to deliver not only convenience but also a distinct brand of service rooted in warmth and professionalism. This dual achievement from the TTG Travel Awards demonstrates SMHCC’s ability to maintain excellence across its portfolio, from luxury hotels to large-scale event centers.
By consistently meeting international standards and anticipating guest needs, SMHCC continues to set benchmarks in hospitality. Its success at the TTG Travel Awards 2025 serves as proof of its commitment to quality, innovation, and service that define the best of Philippine hospitality.
