SM Hotels and Conventions Corp. (SMHCC) properties reaped multiple awards during the recently concluded 2024 Radisson Hotel Group (RHG) South East Asia Pacific GM’s Conference held at Radisson Blu Hotel Cebu last March 25-28.
Park Inn by Radisson North EDSA was voted 2023 Hotel of the Year, beating other properties in the Philippines and Fiji. To be bestowed such an accolade means that the hotel has achieved all its KPIs (Key Performance Indicators), and it is a clear testament to the hotel’s steadfast dedication to unparalleled service excellence, exceptional guest experience, and continuous innovation.
Furthermore, Park Inn by Radisson North EDSA General Manager Ms. Ann Olalo was awarded Talent Developer of the Year. This is a category that was introduced this year in recognition of general managers who significantly invest in their team’s growth. As such, the company takes pride in saying that Ms. Olalo is the first recipient of such an award. She was chosen over other nominated GMs in Medan and Batam, Indonesia. The award acknowledges Ms. Olalo’s outstanding leadership in determining, cultivating, and empowering organizational talent. Inspired by her unwavering commitment to drive the professional growth and development of the hotel’s team members, Park Inn by Radisson North EDSA has established a standard for talent management in the region, showcasing a commitment to fulfilling the hotel’s goals and promoting a culture of excellence.
Last but not least, Radisson Blu Hotel Cebu won the Operational Excellence Award two years in a row. The award is accorded to the hotel whose exemplary performance across the region exhibits an impressive delivery of all its KPIs (Key Performance Indicators), together with a meticulous assessment of the hotel’s overall portfolio optimization, brand management, sales, and revenue management, the conduct of responsible business practices, and the like with overall compliance to Radisson Hotel Group’s stringent quality standards.
Gracing the occasion is no less than SM Hotels and Conventions Corp. President Ms. Elizabeth T. Sy, SM Hotels and Conventions Corp. Executive Vice President Ms. Peggy E. Angeles, and Radisson Hotel Group Area Senior Vice President for South East Asia & Pacific Mr. Andre de Jong. Not to mention, Radisson Blu Hotel Cebu GM Marko Janssen, who hosted the three-day conference, as well as Park Inn by Radisson GMs of SM Hotel’s other properties, and all other RHG GMs from the region were also present.
As one of the country’s major hotel developers, SMHCC is poised to embark on succeeding years of innovation, expansion, and multiplication of more hotel properties, giving Filipinos and foreigners additional quality accommodation options that suit every occasion and celebration.
